360.519.7828 lessons@musicquest.org

Policies

Cancellation policy:

  • When signing up for weekly lessons, please recognize the fact that you are reserving a time slot every week. Forfeiture of that time slot does not entitle you to a prorated amount or makeups except in extreme cases of health, family emergencies, or inclement weather.
  • Please recognize that we teach a number of students in the same environment, so showing up sick is not acceptable and may result in a forfeiture of the lesson.
  • Lessons missed by an instructor will result in a makeup lesson if available. If a makeup lesson cannot be scheduled by the instructor, the student is entitled to a prorated charge for the following month.

Billing policy:

  • We accept cash, check, or card.
  • Cash or check is due at the first lesson of the month, or the 10th, whichever comes first.
  • Charges through a credit/debit card will come out on the 1st of the month.
  • Late payment will result in a 10% charge unless special arrangements have been discussed BEFORE the payment is due.
  • Additional costs may include music books, learning materials (apps, songs, etc.), recital videos (by request).
  • 30 days notice is required for discontinuation of lessons.

Referral discount:

  • Refer us to a friend, get 15% off your lesson fee for the following month.
  • Referred student must sign up for at least 1 complete month of lessons.
  • Referral discounts cannot stack. If you refer more than one student, the discount will be applied to the following months.

Teaching:

  • Parents are required to stay for the first lesson/introduction.
  • Each lesson is meant to be 1-on-1, therefore it is requested that parents remain in one of the waiting areas if they choose to stay for the duration of the lesson.
  • Both teaching areas are under camera surveillance for security and liability purposes.
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Still Have Questions?

Just email us and we will be happy to answer any questions you may have.